“I trust you had a successful year and it looks the new store is making rapid progress towards competition. I wanted to drop a note to express how happy we are with our purchase of the new boat. We thoroughly enjoyed it this year and look to many more great years with a Malibu. Everything about the purchase was first class, from our first test drive through delivery and the patience your staff showed when I would call. You have a great product and great company, and that is the winning formula! I want to call special attention to Sara, out at the New Germany location. She is awesome. You could not have a better person handling your customers. She is friendly, knowledgeable and helpful on the phone, a delight to meet, and communicates well with customers. She carries forward what you and your staff do at the showroom. Have a great Christmas and hope to see you at the Boat Show!”
John McMahon